Delete your purepofo account

In purepofo Investor, sign in, open Account, and choose Request account deletion. We record your verified request and confirm the next steps by email.

Email support@purepofo.com from the email address associated with your account and use the subject “Account deletion request”. We may ask for information needed to verify the request.

Deleting an account does not automatically cancel a subscription purchased from Apple or Google. Cancel it in your Apple ID or Google Play subscription settings to prevent future renewals. Website subscriptions can be cancelled through the website or by contacting support.

Where applicable, paid access remains available until the end of the already-paid billing period. We will explain any account-specific exception when confirming your request.

We delete or anonymise account and service data associated with the request, subject to limited retention of information required for legal, tax, fraud-prevention, security, or accounting obligations. We do not retain payment-card details.

For questions about a request or data retention, contact support@purepofo.com. See our Privacy Policy for further information about your privacy rights.